Returns & Exchanges
At SHEEPDOG®, we stand by the quality of our gear and offer a 30-day return window for all unused items in their original packaging. Whether you need a different size or a full refund, our mission is to ensure you are fully equipped and satisfied with your purchase.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship the Gear
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
- 4.Inspection & Refund
After our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.